EXPLORE OUR UNIQUE SELECTION
SHIPPING POLICY
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.
Shipping Policy - the basics
We offer free express shipping within Australia when you spend over $150, please ensure you select this option during the checkout process.
Orders under $150.00
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Standard Post $11
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Express Post $13
We offer flat rate shipping of $20 to all our New Zealand customers.
All orders received by 3.00pm AEST Monday to Friday will be sent same day, any orders received after 3.00pm will be sent the following day.
We ship all orders via Australia Post Standard/ Express & International.
On the day your order is shipped you will be sent an email confirmation with your tracking number.
Please note that International orders may be subject to additional customs, taxes and duties, these are the sole responsibility of the customer.
If orders are lost in transit we do not provide refunds or store credits however please get in contact with us and we will work with you to lodge a missing parcel notice.